Gauge the effectiveness of your Intranet

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Gauge the effectiveness of your Intranet

Get feedback from the people using your Internal Web sites on a daily basis. Take it into account and make changes to your Intranet Web Presence! Speed up CGI scripts and database accessing. Add new on-line information. Restructure.

How?

Consider any or all of the following methods to solicit feedback:

Include an E-Mailing address on every page of your Intranet Web Presence. When a thought or comment strikes, a visitor should not need to go looking through the Intranet Web site for a way to contact you.
Try to include a survey form strategically in the Web site. Gather information discretely and politely about the usefulness of the information presented. If no one needs the information, remove it from the Intranet!
Monitor internal network traffic, Intranet Web Server access logs and Intranet Web site hit statistics. Unlike the World Wide Web, every hit does count in terms of estimating and eliminating bottlenecks in your Intranet's performance! Every in-line image or datum on a Web page that's automatically fetched by a Web Browser counts as a hit on that page. The simple act of reading a single Web Page with 10 in-line images can generate a Web Page hit count of 11 for a single viewer! If that page is needed by everyone in the department or in the business on a very frequent basis, the volume of network traffic generated may prove unacceptable. It may be time to redesign the page, cut it into smaller pieces, redistribute it across other Intranet Web Servers, change CGI scripts, or switch to caching Intranet Web Servers.